Instead, go to the SecureVideo website to enter the SecureVideo Access Code. SecureVideo and Zoom are different companies, so a SecureVideo Access Code will not mean anything to the Zoom app. (If you have not received an Access Code from your provider, please contact them directly to request one.) If you received this invite recently, please doublecheck the numbers you have entered and try again. This message means that there is a typo in the numbers entered, OR it's been 5 or more days since this code has expired. Please contact the Host to request the correct code. Zoom has a bug so that old meeting IDs that you have used previously can get stuck in your computers memory, and even though you entered the right meeting ID. If you do not have a recent invite, please contact your provider directly to request one. Please check to see if you have a more recent invite, or check among your invites in case there is a valid one. What also may happen is that a host may have accidentally scheduled more than one session, and gone back to cancel the extra ones. Select if you would like to connect audio and/or video. ![]() If youre not signed in, enter a display name. Step 3: You can enter a 10-digital ID that you want to be created for your own use. Step 2: Click on the Edit button adjacent to ‘Personal Meeting ID’. ![]() Alternatively, you can click on the Profile tab on the left sidebar inside the Zoom web page. If youre signed in, change your name if you dont want your default name to appear. Step 1: Open and sign in to your Zoom Profile page. This message means that this access code was once valid, but has now expired. Access Codes expire once the session date has passed, or if the session has been removed or cancelled by the host ahead of the automatic expiration. Enter the meeting ID and your display name. Hello I’m here to help you don’t worry I am here to help you we are going to troubleshoot this together if it says invalid meeting ID shut down your device completely and then turn it back on again if it still says invalid meeting ID please email me at I hope you can get into the meeting. ![]() How to troubleshoot invalid Zoom meeting ID Enter meeting ID and passcode manually. Please contact the Host to request a new Access Code. zoom says meeting password is incorrect C arefully type the passcode.
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